Frequently Asked Questions

What happens if my roll is completely blank?

Maybe you're trying out a new camera only to find out the shutter isn't working, or you left the lens cap on your rangefinder camera, or you used a mystery expired roll of film that didn't produce any scannable images. These things happen and can be discouraging. When it does, a partial lab credit is offered. The amount varies depending on type of scan ordered: $5 for basic, $8 for standard, and $12 for advanced. No credits are offered for develop only rolls that don't turn out.

Do you develop one time use (disposable) cameras?

Yes! When placing your order, treat it just like any other color or black & white roll of film.

I live outside of Des Moines, can I mail film to you?

Yes! After you submit your order you'll be given the address to mail your film. Be sure to select return shipping if you'd like your negatives mailed back. If you're local, you're welcome to save on shipping by dropping off your film into our dropbox.

Where do I drop off or ship my film?

The lab is located in a home in the Drake University area, the address is 1358 21st St. Des Moines, IA 50311. Please place your order first before dropping off. The address will also be emailed to you once an order is placed.

Do you have a retail space?

No, not currently, but that is an aim for the future. The lab is currently operated out of a house.

Who is behind the lab?

My name is Logan Christian. I'm the owner and operator, I'll be the one processing and scanning your film as well as answering any questions you might have. I put the same amount of care in each roll that comes to the lab that I do with my own. Please reach out if you have questions about film, cameras, or the lab and I'll do my best to answer!

Where do I drop off or ship my film?

The lab is located in a home in the Drake University area, the address is 1358 21st St. Des Moines, IA 50311. Please place your order first before dropping off. The address will also be emailed to you once an order is placed.

Do you have a retail space?

No, not currently, but that is an aim for the future. The lab is currently operated out of a house.

Do you offer prints?

Sorry, not at this time. It's possible this will be offered in some capacity down the road.

I need my order quick, do you offer rush processing?

The answer is yes, depending on how soon you need scans and which day of the week it is when requested. A rush fee will apply. Send us a message to coordinate a rush order.

Who is behind the lab?

My name is Logan Christian. I'm the owner and operator, I'll be the one processing and scanning your film as well as answering any questions you might have. I put the same amount of care in each roll that comes to the lab that I do with my own. Please reach out if you have questions about film, cameras, or the lab and I'll do my best to answer!